Churches Fire & Security: Keeping People Safe with Heart
Back in 1992, the company began with a simple thought: fire safety doesn’t have to be complicated.
At the time, most businesses had to juggle a handful of different suppliers one for alarms, another for extinguishers, someone else for training. It was stressful, confusing, and often left gaps. The founders believed there had to be a better way.
So, they created one. A company that would take care of everything under one roof. One team you could trust, one phone call when you needed help, and the peace of mind that someone had your back.
That human-first approach has been at the heart of Churches ever since.
A Big Company That Still Feels Small
Today, Churches looks after customers across England, Wales, Scotland, and Ireland. They’ve grown a lot over the years, but they’ve never lost that local feel.
They call themselves a “national company with a local presence.” In practice, that means if you’re a small business, you’ll have a friendly local team who knows you by name. If you’re a bigger company, you’ll have a dedicated Account Manager who makes sure everything runs smoothly across all your sites.
Either way, you’re not just another client on a spreadsheet. You’re a person, and you’re treated like one.
One Team, All the Services
One of the biggest frustrations in fire safety is dealing with multiple contractors. You must explain the same issue to three different people, book different appointments, and hope they all talk to each other.
Churches decided to cut all that out. Their own technicians handle everything: inspections, installations, repairs, and ongoing servicing. And because many of their team are multi-skilled, they can often sort out different types of equipment in a single visit.
That saves time, keeps costs down, and makes life easier. It also means you’re not left wondering who to call because the answer is always the same.
Charlie Haynes, CEO
Growing Their Own Talent
Good technicians don’t just appear out of nowhere. Fire and security are a specialised industry and finding skilled people is tough.
So, the leadership team built their own Training Academy. Launched in 2023, it mixes classroom learning with hands-on experience. In its first year, over 30 people kickstarted their careers this way. One graduate even ended up shortlisted for a national industry award.
It’s not just about filling jobs it’s about giving people real opportunities and making sure customers are cared for by teams who know their stuff.
Led today by CEO Charlie Haynes, the company continues to grow with the same human-first philosophy.
A Greener Way Forward
Safety is always the top priority, but the leadership team has also pushed the business to think beyond that. They know that being responsible means protecting the planet too.
The scheduling team carefully plans the most efficient travel routes, helping cut fuel use and emissions. On top of that, Churches has partnered with Seven Clean Seas, an organisation tackling ocean plastic. In just the first six months of 2025, that partnership removed 69kg of plastic from our seas.
They’re not claiming to have all the answers, but they are taking steps day by day, action by action to make a difference.
Mark Tabone, Chief Commercial Officer
Personal Service, Every Time
When you work with a company that serves thousands of clients, it’s easy to feel like a number. That’s not how Churches does things.
Regional teams mean you’ll always deal with people who know you’re building and understand your needs. For larger organisations, Account Managers and trusted technicians form a close-knit group who stick with you over the long run.
That personal connection matters. Because in fire and security, it’s not just about systems it’s about trust.
Recognising the People Behind the Work
Most of the people at Churches aren’t chasing awards. They’re focused on doing their job well and making sure people stay safe. But when recognition comes, it’s a nice reminder that their care and effort matter.
In recent years, Churches has picked up national awards and nominations for excellence. For their staff, it’s a proud moment. For customers, it’s reassurance that they’re in good hands.
Leading with Purpose
For CEO Charlie Haynes, leading Churches Fire & Security has never been about status or having all the answer it’s always been about people. They’ve always believed that if you take care of your team, they’ll take care of your customers. That belief continues to shape the culture at Churches today.
The world of fire and security is changing. New laws, like Martyn’s Law, are raising the bar for public safety. Smart technologies like AI, cloud monitoring, real-time alerts are making systems faster and more responsive.
Charlie and his team are leaning into that change. They’re preparing for new risks like lithium-ion battery fires. And they’re constantly exploring better, smarter tools to protect people and places.
The lessons from tragedies like Grenfell are never forgotten. They’re reminders that innovation and responsibility must go hand in hand, and that safety is always about people first.
Because at the end of the day, Churches isn’t just about fire safety it’s about making sure people feel protected, cared for, and safe enough to go home to their families.
Company Name : Churches Fire Security Ltd
website : https://www.churchesfire.com/
Management Team
Charlie Haynes | CEO
Mark Tabone | Chief Commercial Officer
